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If you have any questions or need help with your account, please contact us for assistance.

Customer Service Hours:
Monday - Friday 9 AM to 4.00 PM (AEST)

Shipping & Delivery

We offer free standard shipping on all orders over $99.00. Orders below this value are charged at a flat rate of $9.95.

Express shipping is available at a flat rate of $14.95. 

See below for estimated delivery timeframes, which include order dispatch.

Estimated Shipping Times

Standard Shipping

  • 2-5 business days - VIC & NSW
  • 3-6 business days - ACT, SA, TAS & QLD metro 
  • 3-10 business days - WA, NT and most regional areas*

Express Shipping

  • 2-3 business days - VIC & NSW
  • 2-4 business days - ACT, SA, TAS & QLD metro
  • 3-5 business days - WA, NT and most regional areas* 

*Outer-regional areas may experience slightly longer shipping times 

Please note, in busy trading periods, orders may take longer due to high volumes.

By default, you provide authority to leave items at the address specified in your order. For more information please refer to our FAQ page.

Note: The above times are average estimates only. For the most up to date information please see Australia Post domestic delivery times here.